We can help with the delicate bits.

Before you write

• If an invite or package link did not open the app, try opening the same link on the device where Send Softly is installed.
• If sign-in is stuck, return to the app and request a fresh sign-in link.
• For subscription issues or refund requests, start in your app store account settings because billing is handled by the store.

Account and privacy requests

You can ask for help accessing, correcting, or deleting your account data. Include the email address associated with your account so we can find the right record.